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Fundamentals of Business Communication

Master the essentials of effective communication in the workplace. This course covers verbal and non-verbal communication, listening skills, communication styles, business etiquette, and presentation techniques. Learn to overcome communication barriers and build a strong professional image.

Dr. Roshmi Roy

Auhor & PHD in English

Here’s what you will learn?

  • Understand the fundamental concepts of business communication, learn to communicate effectively and develop a positive self-image.
  • Build professional communication styles, business etiquette, and presentation techniques to build a strong professional image.
  • Gain strategies to overcome communication barriers and interact confidently in any business setting.
  • Master techniques to overcome communication challenges and communicate with confidence in the workplace.

This Course Includes

  • Recorded Lessons:  17
  • Recorded Hours:  53min
  • Certificate of completion
  • Access on Mobile

Course Description

Effective communication is a cornerstone of any successful business. The ability to convey your message clearly and professionally can make all the difference.

This comprehensive course explores the fundamentals of communication . You'll start by understanding what communication is and how it functions in both personal and professional contexts.

The course covers interpersonal communication and the different styles individuals use to interact, helping you become a more aware and adaptable communicator. You'll also learn what makes a good conversationalist and how to improve your listening skills.

You will examine barriers to communication and listening, and how to overcome them. You’ll also gain insight into business-specific communication,  understanding communication networks, mastering business etiquette, and delivering impactful presentations.

By the end of the course, you will have the confidence to communicate clearly,  and present yourself with professionalism—helping you to build a positive self-image.

 


Course Content

17 Lessons | 6 Documents | 53min

Non-verbal communication, also known as body language, includes gestures, eye contact, and posture.

The 5 vowels and different pronunciations of each vowel

Diphthongs and their pronunciation

Communication networks in an organisation

Internal and external

Upward, downward, and diagonal communication 

Grapevine - unofficial communication

Greetings and meetings

e-mail etiquette

telephone etiquette

How to make a presentation

Preparing a presentation

Making PPTs

About the instructor
Dr. Roshmi Roy

Auhor & PHD in English

Dr. Roshmi Roy, Ph.D. in English, is a certified Soft Skills Trainer and Mindset Coach with expertise in communication, presentation, and time management. She has successfully trained students and corporate professionals, helping them build confidence and essential workplace skills. As the author of six books, she blends academic excellence with practical coaching to guide individuals toward personal and professional growth.


Frequently Asked Questions

This course is ideal for professionals, students, and anyone looking to improve workplace communication skills.

No prior experience is needed. The course starts with the basics and gradually covers advanced techniques.

You’ll gain verbal and non-verbal communication skills, active listening, business etiquette, presentation skills, and strategies to overcome communication barriers.

Yes, strong communication skills are essential for professional growth, teamwork, and leadership opportunities.

Yes, you’ll get a certificate upon completing the course successfully.
Fundamentals of Business Communication
(4.6)
53min
₹399 ₹800

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